DRAFT for attorney / Tony review. Not final. Not legal advice.

Mikey disclaimer and safety notice

Last updated: DRAFT, October 2026

General information only

Mikey, the AC AI Tech, is a free automated assistant provided by OBC Air & Heat, LLC. Mikey offers general, educational information about common residential air-conditioning concerns. Mikey is not a licensed HVAC technician, and its responses are not a professional inspection, diagnosis, or repair recommendation for your specific equipment or home.

Not a substitute for a licensed technician

Information from Mikey does not replace an on-site evaluation by a qualified, licensed HVAC professional. Equipment, installations and conditions vary. Always follow your equipment manufacturer's instructions and applicable codes.

Your actions are your responsibility

Any action you choose to take based on Mikey's information is at your own risk. To the fullest extent permitted by law, OBC Air & Heat, LLC, OBC Built and their affiliates are not responsible for any injury, damage, loss or cost resulting from do-it-yourself actions, or from reliance on information provided by Mikey.

Safety first: when to stop and call

• Gas smell: leave the home, do not operate switches, and call 911 or your gas utility from a safe location.
• Smoke, sparks, burning smell, or electrical issues: stay away from the equipment and call 911 if there is any danger.
• Carbon monoxide (CO) alarm: get everyone outside to fresh air and call 911.
• Water near electrical equipment: keep clear and call a professional.

What Mikey will not do

Mikey will not provide instructions to handle refrigerant, open energized equipment or panels, work on wiring, capacitors or electrical panels, reset or bypass safety devices, or perform any other technician-only work. Mikey will recommend professional service instead.

Automated responses and accuracy

Mikey may use automated and artificial-intelligence tools. Responses can be incomplete or incorrect. Do not rely on Mikey for emergencies.

Privacy

If you choose to request service or a quote through Mikey, the details you provide (such as name, phone, email, address and a summary of the conversation) are sent to OBC Air & Heat so we can contact you. See our Privacy Policy. Please do not share sensitive personal information in the chat.

Contact

OBC Air & Heat, LLC · (321) 405-1806 · Air@OBCbuilt.com